Now, I have to admit that watching a video of ourselves is a bit painful at first. The camera adds 20 lbs, we get to see all of our little physical oddities and habits that are usually easy to ignore, and for some people, hearing their own voice on a recording is like scratching fingernails on a chalkboard. It's not easy to watch, but you really should do this as often as you can and no less than once a year. I suggest setting up a camera in a part of the room where you can see both your own body language and the body language of the client. Notice their reactions, their hesitations, how they look through your images, what they seem to gravitate toward and what they push away from. Listen to how quickly you talk, how much you listen, how you come across - does it match what you thought you were doing?
There's soooo much insight to be gained from watching just that ONE video because you'll see things you've NEVER seen before even though they were right in front of you!! As long as you don't share your video with anyone else, there's no need to disclose that you're recording, it's just a personal evaluation for yourself. If you have a red recording light on your camera, just cover it up with some tape. I would be really interested to hear back and see what you learned from this one simple step!! I GUARANTEE it will help you improve your meetings with clients!!
Anne Ruthmann is a lifestyle & wedding photographer from Boston, MA. She spent 10 years practicing marketing & management in corporate and non-profit businesses before pursuing her passion for photography as an independent small business. She loves helping others find creative and low-cost solutions to business problems. Follow her on Twitter to see her daily adventures and thoughts.